Selling on Shopee comes with a few platform-related charges, one of the most important being the transaction fee. Understanding how this fee is calculated is essential for pricing your products effectively and managing your profits with confidence.

In this article, we’ll explain:

• What the Shopee transaction fee is

• Who it applies to

• How it’s calculated (with correct examples)

• Special payment method charges

• Where to find your fee breakdown in Seller Centre
   

What Is the Shopee Transaction Fee?

Shopee deducts a 3.5% transaction fee, plus 8% SST, from every completed order, bringing the total effective fee to 3.78%. This fee is used to cover payment processing costs, such as bank charges and credit card service fees.

Importantly, the fee is calculated based on the total amount paid by the buyer before any Shopee-sponsored discounts (like vouchers or rebates). This approach ensures that transaction charges are applied consistently, regardless of platform promotions.
 

Who Is Charged This Transaction Fee?

Both Local Marketplace sellers and Shopee Mall sellers are subject to the transaction fee.

The fee is only applied after the order is successfully completed, and Shopee automatically deducts it from the seller’s payout. Sellers do not need to perform any manual steps as the process is handled entirely by the system.

How Is the Shopee Transaction Fee Calculated?

Shopee calculates the transaction fee by applying 3.78% (which includes 8% SST) to the total chargeable amount of an order.

This amount includes:

• The product’s original selling price

• The shipping fee paid by the buyer, including SST

• Any Shopee-sponsored discounts (e.g., item rebates)
   

Example of a Transaction Fee Calculation

Item	Amount (RM)
Product Selling Price	20.00
(-) Seller-Sponsored Voucher	-1.00
(+) Shipping Fee Paid by Buyer	4.90
(+) SST on Shipping Fee	0.29
Buyer Paid Amount	24.19
(+) Shopee Item Rebate	100.00
Total Chargeable Amount	124.19

Now calculate the fee:

RM124.19 × 3.78% = RM4.69

So, the transaction fee for this order is RM4.69, which is automatically deducted from the seller’s payout.
 

Do Shopee Transaction Fees Differ by Payment Method?

While most orders are charged the standard 3.78% transaction fee, Shopee uses different fee structures for specific payment methods due to how those services are processed:

• Credit Card Instalments (CCI): If a buyer chooses to pay in instalments by credit card, the fee increases depending on how long the instalment lasts, ranging from 3.78% to 8.10%.
   

 

• SPayLater: The fee is 4.5% of the order amount.
   

 

• Special SPayLater Programmes: 0% fee if the buyer chooses to pay in 1 or 3 months and 2% fee if the buyer chooses to pay over 6 months.
   

How to Check Your Shopee Transaction Fees

To keep track of your fees, you can access detailed transaction records directly in the Shopee Seller Centre.

Navigate to My Income > My Tax Invoices

Each tax invoice clearly shows the transaction fee and 8% SST applied to every completed order, helping you monitor your costs and manage your financial records more accurately.
 

 

Manage Shopee Fees Efficiently with BigSeller

Understanding how Shopee’s transaction fees work is essential to protecting your profit margins. By knowing what fees apply and how they're calculated, you can better price your products, offer the right discounts, and stay financially informed.

To handle this more effectively, sellers can benefit from tools that help them monitor payouts, automate repetitive processes, and manage product listings across channels. BigSeller offers features that do just that:

• Provides clear financial reports that help you understand fee deductions across orders

• Makes it easier to plan promotions and discounts without risking margin loss

• Supports multi-store management on platforms like Shopee, Lazada, and TikTok Shop

• Helps sellers sync product and inventory data in real-time to avoid overselling

By using a centralised platform like BigSeller, Shopee sellers can reduce manual work, get better visibility on their performance, and make more data-driven decisions.

If you're looking to simplify store management while keeping an eye on profitability, BigSeller is a practical next step. Try BigSeller for free today!

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