Sellers need to be careful to avoid selling such products, as illegal links will be deleted and the store may be punished for this. Click Here to Register BigSeller For Free!👈
What are the Shopee permitted & prohibited products?
| Allowed | Not Allowed |
| • Authentic historical and inspirational messages books which are meant to provide educational insights • Literature which talks about reality and promotions of culture and positive current events |
• Digital goods & vouchers • E-books/audiobooks • Apps of games, movies, and installers for mobile (android/iOS) • Digital lootboxes for games • Digital accounts (premium accounts and services) |
⚠️ Note
• Uploading prohibited publications, films, books, videos, games & digital goods can lead to penalties and removal of your listings.
How to Appeal for Prohibited Item Listing
To appeal a forbidden item listing, first determine the cause for the restriction, and then study the platform's policy on prohibited items. You can then perform the necessary actions, such as updating, delisting, or deleting the listing or uploading supporting documents.
If you believe the ban was unjustified, you can appeal by offering a clear explanation and relevant supporting evidence.
(1). Take Action First:
- Edit, Delist, or Delete: Based on the violation, you may be able to edit the listing to comply with the policy, delist the item, or delete the listing entirely.
- Upload Supporting Documents: If the violation involves intellectual property or requires proof of authorization, gather and upload the necessary documents.
(2). Appeal (If Necessary):
- Provide a Clear Explanation: If you believe the ban was a mistake or if you have taken corrective actions, clearly explain the situation and why you believe the listing should be reinstated.
- Include Supporting Evidence: Attach any relevant evidence, such as invoices, permits, or other documents, to support your appeal.
- Stay Professional: Maintain a professional and respectful tone throughout the appeal process.
Optimize Your Shopee Listings with BigSeller
Seller can click the Edit button on the right side of the product listing on BigSeller to refine it based on the suggestions. Supports editing and optimizing products from multiple stores at the same time
BigSeller is the ultimate FREE e-commerce platform for Southeast Asian sellers, designed to supercharge your business. Streamline everything in one place—from product listings and order processing to inventory management, financial tracking, and automated operations. Click Here to Register BigSeller For Free!👈